Privacy Policy
At TERRAFREEZE, we are committed to safeguarding your personal information. Our privacy practices are fully compliant with Canada’s federal privacy legislation — the Personal Information Protection and Electronic Documents Act (PIPEDA) and align with the Canadian Standards Association’s Model Code for the Protection of Personal Information.
Why We Collect Personal Information
You can browse our website without submitting any personal details. However, to provide you with quality customer service and fulfill transactions, we may need to collect personal information. This data is used for:
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Managing and maintaining our commercial relationship with you
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Providing support, updates, and ongoing service
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Responding to your questions or requests
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Establishing basic email communications
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Fulfilling legal and regulatory obligations
Information Sharing
TERRAFREEZE™ does not sell or rent your personal information to third parties. We only share your data under the following limited conditions:
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When required by law or legal process
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With service providers or business partners solely for the purpose of delivering TERRAFREEZE™ products or services to you
Any third parties who assist us are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose.
You will never be contacted by a third party unless you have explicitly consented to it.
Protecting Your Information
We use industry-standard security measures to protect your personal data from unauthorized access, misuse, or alteration. These measures help ensure that your information remains secure when transmitted and stored.